Contact

Got a question? Fill in the form below and we'll do our best to get back to you within 24 hours. A person reads every one. If you're writing about an order, include your order number which you can find at the top of your confirmation email.

We strive to answer every message within 24 hours, but there's a real person on a small team at the other end of this message so messages sent on a weekend or holiday are answered the next business day, and we'll get to yours as soon as we're back.

Before you write

  • Orders ship in one to two business days, and tracking comes by email as soon as yours is on the way.
  • We can't change an address once an order is placed, so it's worth a second look at checkout.
  • All sales are final. If something arrived damaged, write to us within five days of delivery and we'll sort it out.

See the full FAQ

Product questions are welcome too. If you're not sure which one is right for you, just ask, we're happy to help you work it out.